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Head of People

MQR

Head Office

human-resources.png

Job Summary

The new role of Head of People will lead our HR function acting as the top people strategist within the company reporting directly to the CEO and supported by a small team of senior managers. This role requires strong leadership and management skills to develop and deliver high professional standards of people services which align with the changing requirements of the company and underpin effective people management.


Our Head of People is expected to be an approachable figure that motivates, develops and empowers our current HR team, cultivates the internal environment, sets our people up for success, generates an outstanding employee experience and structures systems that enable a fast-growing business to consistently scale excellent performance.


As part of this role, the Head of People provides creative and insightful solutions to critical HR issues and advises other members of the executive team accordingly.

 

Responsibilities

  • Serve as a champion and role model of the organizational culture.


  • Partner with the leadership team to drive strategic objectives from a people lens.


  • Promote and celebrate diversity, equity and inclusion at a corporate level to ensure that our values are reflected in people-oriented decisions.

  • Maintain a pulse on the mood of the organization and act as a connection point between leadership and staff.

  • Establish new practices and empower existing systems that promote collaboration, performance and accountability.

  • Lead all people functions, either directly or through the management of the team, including talent acquisition and recruitment, learning and development, total rewards (compensation, benefits, etc.), and employee relations.

  • Design career pathways that encourage effective operations, and also support mutually beneficial growth opportunities for maturing employees and efficient succession and contingency planning.

  • Manage compliance efforts with all the employment laws and regulations that govern the private companies relating to all aspects of the employee life cycle.

  • Maintain current knowledge of industry trends and employment legislation to ensure regulatory compliance.

  • Maintain an effective level of business literacy including company goals, mission, financial position, strategy, competition, technology and culture.

  • Drive the change management of the company in critical milestones.

  • Maintain and maximize implementation of technology in HR functions and activities to support programmatic and fiscal needs.

  • Develop and manage annual budgets for the department and perform periodic cost and financial analysis to ensure continuous improvement.

Qualifications

  • Demonstrated leadership skills, with a minimum of five years of supervisory management experience; experience consulting and educating senior management on HR-related topics.


  • Familiarity with strategic planning, including compensation practices, data analysis, organizational diagnosis and development; deep understanding of current HR trends in compensation, benefits, and performance evaluation frameworks.

  • Experience in revising and developing new HR policies and procedures to meet changing organizational needs, and to support the desired organizational culture.

  • Resourceful and able to find creative solutions, thinking beyond current systems and approaches, while recognizing the impact of decisions and actions on the entire organization.

  • Understanding of best practices and experience in building inclusive and engaged workplaces; cultural awareness and sensitivity with lens on racial and gender equity; experience supporting a multi-generation workforce.

  • Ability to deal with conflict effectively, and to manage difficult situations confidently and calmly; demonstrated ability to coach and counsel both executive-level management and employees; willingness to make decisions.

  • Excellent interpersonal and communication skills; able to partner effectively with a variety of internal and external stakeholders, including expectation setting; able to influence through listening, writing, and presenting.

  • Industrious, creative and good humored. Find a way -or make a way- and are not afraid to challenge the status quo and bring a positive attitude to the table.

  • Strong project management skills; ability to effectively plan, implement and manage HR programs and functions; ability to implement, explain, and apply relevant policies, procedures, laws, and regulations.

  • Desire to be part of a hardworking, collaborative, fun, fast growing and values-driven team.

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